Terms & Conditions
1) Registration and payment
1.1) Every course includes a frst interview (optional) to determine level and course to
follow (free of charge). Please let us know if you would like to have it!
1.2) The course should be paid within 48 hours after the online registration is being
made. If you can’t transfer the fee within this limit, you need to contact the school
otherwise, the spot will be given to another student.
1.3) We only accept transfer from the UE at the moment. If you'd like to transfer from another continent, please let us know and we'll arrange it. Do not transfer automatically if your bank is from outside the UE as we won't be able to refund you in case the course is cancelled.
1.4) The school reserves the right to postpone the start date of a group if this doesn't
meet the minimum of students required (5 people). In such cases any course fees
already paid will be refunded in full and you will be notified at least 5 days prior to the
start of the course.
1.5) Our courses have a maximum of 8 participants. Seats are limited!
1.6) All of our fees exempt of BTW for private students. However, please note that if the
invoice is addressed to a company, an extra 21% BTW needs to be added.

2) Cancellations
2.1) Very important! ***Group lessons cannot be made up for or refunded*** in any
Please note that once the payment has been finalised, it is not possible to ask for a
refund or a change of group, no exceptions. We open courses according to the number
of people, so we hope you understand.
2.2) Private lessons can be made up for if you let us know 24 hours in advance. here is a
maximum of 2 lessons per pack of 12 that can be modified and they have to take place
within the same time frame as the original schedule.

3) Course information
3.1) Please note that you will need some time outside the class to do homework and to
study for the classes.

All Beginner courses (A0 and A1) are more intensive than others and therefore, you’ll
need at least 2-3 hours per week to study at home.
All the rest of the courses (A2 to B1) need 2 hours a week to study outside the class.
3.2) All the information concerning requirements to join each level and what will be seen
during the course can be found on our website inside each information box. Please take the time to read it.

Addendum: COVID-19: please note that due to the pandemic, all of our courses happening at the location Spuistraat can be moved online at any point in time. There will be no refunds issued in this case.

¡Que disfrutes de aprender español!